Shipping Terms

We ship domestically within Australia. Your orders will be dispatched and posted within 1-5 business days.  Once dispatched, shipping time will vary depending on the type of shipping selected.

STANDARD SHIPPING

Standard shipping parcels are sent via Australia Post and sometimes contracted courier companies at the quoted price. Standard shipping takes approximately 3-7 business days.

EXPRESS SHIPPING

Express shipping parcels are sent via Australia Post and sometimes contracted courier companies at the quoted price.  Express shipping takes 1-3 days (may be delayed due to the impacts of the global pandemic COVID-19).

SIGNATURE ON DELIVERY

Sometimes Australia Post or the contracted courier will require a signature [optional: unless you specify otherwise when placing your order.  If you request a parcel be left unattended, you do so at your own risk, unless you have provided an authority to leave at time of placing your order].

DISCLAIMER

Once a parcel has been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. Where providing a work address, please always include the level (if a multi storey building) and the name of the company as the courier or Australia Post will return to sender if you do not make these details clear. We can redeliver parcels where address is incomplete, or has been incorrectly provided, however this will incur a second delivery charge as per our quote to you.

Please note: that the delivery times specified are approximates as provided by Australia Post and our contracted courier services. We cannot guarantee these delivery times.